Full Shipping Details

Shipping Methods

At Lust Chocolate, we are committed to providing our customers with efficient and reliable shipping options. We offer the following shipping methods for your convenience:

1. Standard Shipping: Our standard shipping option typically takes 2 working days to deliver your order. 
2. Express Shipping: Our express shipping option typically arrives in 1 working day. 

Order Processing Time

Please note that order processing may take up to 1-2 working days before your order is shipped. During high-demand periods, processing times may be slightly longer. We appreciate your patience.

Shipping Fees

Shipping fees are calculated based on the shipping method selected, order weight, and destination. You can view the shipping fees during the checkout process before finalising your order. 

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status and location of your package. 

Lost or Damaged Shipments

While we take every precaution to ensure the safe and timely delivery of your order, unforeseen circumstances can occasionally occur. If your order is lost or damaged during transit, please contact our customer support team as soon as possible, and we will work to resolve the issue promptly.

Return Shipping

In the event of a return, please refer to our returns policy for detailed instructions on how to proceed. Customers are responsible for return shipping costs unless the return is due to an error on our part.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at support@trylustchocolate.com We are here to assist you and ensure your shopping experience is as smooth as possible.

Frisk Chocolates